Emergency Gas Leak

What to do if you smell gas

If you can smell gas in your home, you should immediately call the National Grid (formerly Transco) on 0800 111 999

1. Call the National Grid
2. Call Plumbcare.com

You'll then be asked a series of questions to determine the nature of the gas leak and will be advised of appropriate safety precautions to take, which may include:

• Opening windows and doors
• Avoiding naked flames
• Avoiding electrical switches
• Avoiding the use of your mobile phone
• Avoiding the use of electrical items

Although a National Grid engineer will visit your home to make the area safe in the first instance, their remit is not to carry out the repair work needed.

Once the leak is made safe, if you still require a repair, call us on 0333 577 0151 and we will aim to be with you within 24 hours